Some commentators predict artificial intelligence is about to replace most customer support jobs.
Will AI mean the end of call centres?
Related Posts
US trade court orders tariff refunds in setback for Trump administration
A trade court has cleared the way for businesses to receive refunds for tariffs that the Supreme Court struck down…
Get behind a wealth tax, millionaire urges Lib Dems
A campaign group hopes to persuade politicians this autumn to hike taxes on the very wealthy.
Gatwick strikes suspended after new pay offer
Unite says the second round of strikes, planned for later in August, could still go ahead.